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How do I return an item? Refund/Exchange Policy Please call customer service at 888-374-2265 ext. 3 or email us at grace@ellerslie.com in order to authorize a return prior to sending it. Return merchandise should be sent to: Ellerslie Bookstore 655 Southwood Lane Windsor, CO 80550 Upon receipt of your pre-authorized return, we will refund the purchase price of the returned product(s). However, unless otherwise agreed, we will not refund the costs for shipping the original order nor the cost for shipping the return back to us. |
